Shifting the Paradigm from Lessons Learned to Lessons Applied through Digitally Enabled Transformation

Paper: 93

When: Mon 17, Jul 13:30-14:10 HST

Where: 316B

Keywords: lessons learned lessons applied digital engineering digital transformation

Topics: 3.5. Technical Leadership 3.9. Risk and Opportunity Management 9. Enterprise SE (organization, policies, knowledge, etc.)

Abstract: Lessons learned are generally documented with limited review until the next policy driven decision point. Additionally, the lessons learned are frequently documented in disparate data sources, such as individual computers. This passive, disconnected approach is an example of current processes that are desired to be overcome as an outcome of the digital transformation. Our customer defined a task to deliver proof of active lessons management, for which we selected to incorporate digital paradigm principals. To deliver the capability, we re-envisioned the passive lessons learned as active lesson applied, developed an underlying methodology, and are evolving a digital ecosystem for implementing the lessons applied methodology. This article serves to provide documentation of our lessons applied methodology and the supporting digital infrastructure.