Aligning technical and project management through participatory approaches: An industrial case study

Systems engineering;Project Management;Participatory Approaches;Human-Centered Design;Action Research;Co-design;Complexity management

The importance of managing complexity is clear, however the question remains: how can this be accomplished? Although there have been answers to this question, the practical alignment of process (project management) and system (technical management) viewpoints remains understudied. We responded to this challenge with an in-depth case study in high-tech industry. In this paper we applied Human Centered Design (HCD) and Action Research (AR) principles in a novel context, namely systems engineering.