Embracing the Social Dimension of Systems Engineering

David Long (Blue Holon)
Suja Joseph-Malherbe (Letter27)

Keywords
Leadership;Interpersonal skills;Elicitation;Communication;Facilitation;Teams;Collaboration
Abstract
The transdisciplinary nature of SE requires insights from a diverse set of customers, users, stakeholders, and subject matter experts. Success requires both technical and social dimensions. In this practical tutorial suitable for all experience levels, we explore how to better achieve shared understanding through effective elicitation, communication, and facilitation. We address how behavior, culture, and intent contribute to group outcomes and use perceptual positions to advance interactions.